Frequently Asked Questions
Everything you need to know about your favorite hemp bags and accessories.
What materials are used in Dime Bags products?
Most of our products are crafted from our signature Hempster fabric—a durable, eco-friendly blend of hemp and recycled polyester designed to withstand daily wear and tear.
How do I clean my Dime Bag?
We recommend spot cleaning with a damp cloth and mild soap. For deeper cleans, hand wash and air dry. Avoid machine washing or drying to preserve the integrity of the fabric and smell-proof technology.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that shipping costs are non-refundable unless the item arrived damaged.
Do you offer a warranty on your bags?
Yes, we stand by our craftsmanship. All Dime Bags come with a one-year limited warranty against manufacturer defects in materials or workmanship.
How long does shipping take?
Standard domestic orders typically process within 1-2 business days and arrive within 3-7 business days depending on your location.
Are the smell-proof bags truly effective?
Our Omerta line features activated carbon lining and heavy-duty zippers specifically designed to trap odors and keep your contents discreet.